Terms of Service

Last updated: August 23, 2024


When you use any Singer's Creations products or services, you are agreeing to these current Terms of Service ("Terms"). Violation of these terms may, at our discretion, result in termination of your account or access to our Services.

These Terms of Service may be updated at any time. If we make significant changes, we will update the date at the top of this page.


Definitions
"Company", "we", "our", or "us" in any of our policies or terms, refers to Singer's Creations.

"Service" or "Services" refers to our websites—including flightreader.com, snappycheckout.com, weatherwatcheralerts.com, and singerscreations.com—and any product created and maintained by Singer's Creations. That includes all products delivered within a web browser, desktop application, mobile application, or any other format.

"account" refers to the username and password or license key used to access a Service.

"you" or "your" refers to the people or organizations that own an account with one or more of our Services.


Account Terms
  1. You are responsible for maintaining the security of your account and password and for ensuring that any of your users do the same. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. We recommend all users set up two-factor authentication (where available) for added security.
  2. You agree not to do the following when using our Services:
    • Use the Services to break any laws or regulations.
    • Bypass or interfere with the security features of the Services.
    • Overload or disrupt any configuration or operations of the Services.
    • Send or try to send viruses or any malware, or add tracking tools like web bugs and cookies to the Services.
    • Rent, lease, reproduce, modify, adapt, create derivative works of, distribute, sell, or transfer the Services or data produced by the Services.
    • Reverse-engineer, decompile, disassemble, modify, translate, or make any attempt to discover the source code of the Services.
    • Gather or use information from accounts that aren't yours.
    • Attempt to deceive us or other users by making false reports or pretending to be someone else.
    • Harass or threaten other users, or any of our employees.
    • Speak ill of or damage, in our view, us or the Services.
    In addition to the above, we reserve the right to suspend or cancel any account, at any time, without notice.
  3. You are responsible for all content posted to and activity that occurs under your account, including content posted by and activity of any users in your account.
  4. You must be a human. Accounts registered by "bots" or other automated methods are not permitted.


Payment, Refunds, and Plan Changes
  1. If you are using a free version of one of our Services, it is really free. We will never ask you for your credit card or sell your data.
  2. For paid Services that offer a free trial, we explain the length of trial when you sign up. After the trial period, you need to pay in advance to keep using the Service. If you do not pay, we will freeze your account and it will be inaccessible until you make payment. If your account has been frozen for a while, it may be automatically cancelled or deleted.
  3. If you are upgrading from a free plan to a paid plan, we will charge your credit card immediately and your billing cycle starts on the day of upgrade. For other upgrades or downgrades in plan level, the new rate starts from the next billing cycle.
  4. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where required, we will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities. Otherwise, you are responsible for payment of all taxes, levies, or duties.
  5. If you're ever unhappy with any Singer's Creations Services or products for any reason, please contact [email protected] for help. Unless noted otherwise on the website for the specific Service you're using, a refund can be requested within 60 days of any purchase.


Cancellation and Termination
  1. You are solely responsible for properly canceling your account from within the Service you're using. An email or phone request to cancel your account is not automatically considered cancellation. If you need help canceling your account, please contact [email protected].
  2. All of your content will be inaccessible from the Services immediately upon account cancellation. All content may be permanently deleted. If you want to export any data before your account is canceled, please contact [email protected].
  3. If you cancel the Service before the end of the current period in your plan, your cancellation will take effect immediately, and you will not be charged again. We do not automatically prorate unused time in the last billing cycle.
  4. We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time. Suspension means you and any other users on your account will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account or your access to your account, and the deletion of all content in your account. We also reserve the right to refuse the use of the Services to anyone for any reason at any time.
  5. Verbal, physical, written or other abuse (including threats of abuse or retribution) of a Company employee will result in immediate account termination.


Modifications to the Service and Prices
  1. We intend to support our Services for as long as it's possible and reasonable to do so. That means when it comes to security, privacy, and customer support, we will continue to maintain any legacy Services. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services because we think it could be better or we decide to close new signups of a product. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
  2. Sometimes we change the pricing structure for our products. When we do that, we usually exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record. We may also post a notice about changes on our websites or the affected Services themselves.


Uptime, Security, and Privacy
  1. Your use of the Services is at your sole risk. We provide these Services on an "as is" and "as available" basis. We do not offer service-level agreements, but do take uptime of our applications very seriously.
  2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services. We'll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
  3. We take many measures to protect and secure your data through backups, redundancies, and encryption. Whenever your data is in transit between you and us, everything is encrypted and sent using HTTPS. Within our firewalled private networks, data may be transferred unencrypted.
  4. Our software infrastructure is updated regularly with the latest security patches.
  5. All credit card transactions are processed using secure encryption—the same level of encryption used by leading banks. Card information is transmitted, stored, and processed securely on a PCI-Compliant network.
  6. You agree that Singer's Creations may process your data as described in our Privacy Policy and for no other purpose. On rare occasion, we may access your data for the following reasons:
    • To help you with support requests you make.
    • On the rare occasions when an error occurs that stops an automated process partway through. We get automated alerts when such errors occur. When we can fix the issue and restart automated processing without looking at any personal data, we do. In rare cases, we have to look at a minimum amount of personal data to fix the issue.
    • To safeguard Singer's Creations. We'll look at logs and metadata as part of our work to ensure the security of your data and the Services as a whole. If necessary, we may also access accounts as part of an abuse report investigation.
    • To the extent required by applicable law. As a U.S. company with its main data infrastructure located in the US, we only preserve or share customer data if compelled by a U.S. government authority with a legally binding order or proper request under the Stored Communications Act, or in limited circumstances in the event of an emergency request. If a non-U.S. authority approaches Singer's Creations for assistance, our default stance is to refuse unless the order has been approved by the U.S. government, which compels us to comply through procedures outlined in an established mutual legal assistance treaty or agreement mechanism. If Singer's Creations is audited by a tax authority, we only share the bare minimum billing information needed to complete the audit.
  7. We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services.
  8. Under the California Consumer Privacy Act ("CCPA"), Singer's Creations is a "service provider", not a "business" or "third party", with respect to your use of the Services. That means we process any data you share with us only for the purpose you signed up for and as described in these Terms, the Privacy Policy, or other policies. We do not retain, use, disclose, or sell any of that information for any other commercial purposes unless we have your explicit permission. Similarly, you agree to comply with your requirements under the CCPA and not use Singer's Creations' Services in a way that violates the regulations.


Copyright and Content Ownership
  1. All content posted on the Services must comply with U.S. copyright law.
  2. You give us a limited license to use the content posted by you and your users in order to provide the Services to you, but we claim no ownership rights over those materials. All materials you submit to the Services remain yours.
  3. We do not pre-screen content, but we reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
  4. The Company or its licensors own all right, title, and interest in and to the Services, including all intellectual property rights therein, and you obtain no ownership rights in the Services as a result of your use. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. You must request our permission to use the Company's logos or any Service logos for promotional purposes. We reserve the right to rescind any permissions if you violate these Terms.
  5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission of the Company.


Services Adaptations and API Terms
We offer Application Program Interfaces ("API"s) for some of our Services. Any use of the API, including through a third-party product that accesses the Services, is bound by these Terms plus the following specific terms:
  1. You expressly understand and agree that we are not liable for any damages or losses resulting from your use of the API or third-party products that access data via the API.
  2. Third parties may not access and employ the API if the functionality is part of an application that remotely records, monitors, or reports a Service user's activity other than time tracking, both inside and outside the applications. The Company, in its sole discretion, will determine if an integration service violates this bylaw. A third party that has built and deployed an integration for the purpose of remote user surveillance will be required to remove that integration.
  3. Abuse or excessively frequent requests to the Services via the API may result in the temporary or permanent suspension of your account's access to the API. The Company, in its sole discretion, will determine abuse or excessive usage of the API. If we need to suspend your account's access, we will attempt to warn the account owner first. If your API usage could or has caused downtime, we may cut off access without prior notice.


SMS Messaging
Some of our Services (including Weather Watcher Alerts) send SMS messages to users in connection with various features. When using any of those Services, you agree to the following:
  1. By creating an account within our Services and providing your phone number, you opt in and consent to receive SMS messages from us.
  2. Message frequency may vary depending on the specific Service or feature you are subscribed to.
  3. Standard message and data rates may apply to any SMS messages you receive from us. These rates are determined by your mobile service provider and are not controlled by us. You are responsible for any costs incurred in receiving SMS messages on your device, including any data charges, roaming charges, and other fees imposed by your mobile service provider.
  4. If you wish to stop receiving SMS messages from us, you can opt out at any time by replying to any message with STOP. Please note that opting out of SMS messages may affect your use of certain features.
Please email us at [email protected] for help with any issues or questions related to our SMS messaging services.


Liability
You agree that the Company is not liable to you or to any third party for damages of any kind that result from the use of the Services, in ability to access data, or unauthorized access of your data or account. The Company is also not liable for damages of any kind related to actions of any third party that uses the Services, or any other consequences related to the Terms or Services.

If you have a question about these Terms, please email us at [email protected].